Nonprofit Stewardship – A Year in the Making

The Donor Retention Project - Week 12 This is the last in my series on my learnings from the Donor Retention Project. We return to the essentials of nonprofit stewardship, this time with Dan Blakemore. The importance of stewardship came to him a few years back when he joined a nonprofit that was in … [Read more...]

Stewarding Foundations That Give to Nonprofits

The Donor Retention Project - Week 11: Stewarding Foundations In week 11 of The Donor Retention Project, Pamela Grow discusses stewarding foundations that give to nonprofits. While this may seem like a strange concept, foundations are just people giving money in a different way. Statistics show … [Read more...]

Surprise! Donors Don’t Expect Nonprofits to Be Perfect

The Donor Retention Project - Week 10 Improving nonprofit donor satisfaction and retention There is a general theory that nonprofits should run a steady course and not upset donors. Of course, we all hear the stories of the organizations that found some unique and creative way to dramatically … [Read more...]

Stop Confusing Your Donors & Start Increasing Monthly Donors

The Donor Retention Project - Week 9: Increasing Monthly Donors In Week 9 of The Donor Retention Project I listened to a very interesting audio conversation that used dating as a metaphor for donor retention.  It worked surprisingly well from the acquisition/blind date/bar approach to the … [Read more...]

Let Your Donors Tell You Their Preferences: Donor Centric Strategy

The Donor Retention Project - Week 8: Donor Centric Strategy Sitting down to listen to week 8 of The Donor Retention Project, surprised me. The focus was on surveys – not usually something that raises eyebrows. In fact, I was thinking that this might be a stretch for donor retention, but I was … [Read more...]

Finding and Keeping Millennial Donors

The Donor Retention Project - Week 7 You may consider Millennials a future source of revenue for your nonprofit, something to focus on when you have more capacity or someone to drive social media.  But that would be a mistake.  Did you know that Millennials are now the largest generation?  … [Read more...]

Why Thank You Notes To Donors Matter More Than You Thought

The Donor Retention Project - Week 6: Thank You Notes To Donors As I listened to the beginning of week 6 in The Donor Retention Project I quickly learned tips and tricks for improving my nonprofit thank you note writing skills.  But, I’ll admit that my initial reaction was surprise.  Really?  A … [Read more...]

The Psychology of Nonprofit Board Members

The Donor Retention Project - Week 5: Nonprofit Board Members This may seem like a strange title for my analysis of week 5 of The Donor Retention Project.  It’s true, Gail Perry of Fired Up Fundraising, gave excellent advice about how to handle the, “Donor Abyss” which considers how hard you work … [Read more...]

Donors Want To Be Thanked Promptly (& Other Donor Retention Strategies)

The Donor Retention Project - Week 4 This week, The Donor Retention Project, offered a conversation and action guide with Roger Craver of DonorVoice (as well as serving as the editor of The Agitator). And his research on donor retention strategies is fascinating. Through DonorVoice, he conducted a … [Read more...]

Stewardship Events For Donors Made Easy

The Donor Retention Project - Week 3: Stewardship Events For Donors Week 3 of The Donor Retention Project is a conversation with Shannon Doolittle about events. Not fundraising events, but stewardship events for donors – after all, this is about donor retention and not donor acquisition. While she … [Read more...]